Australian Retail Customers 

  • Free shipping on all domestic orders over AUD $50.
  • All other orders a shipped for a flat rate of AUD $9.95.
  • We ship all Sienna orders with Australia Post and Fastway. You can track your order online and you’ll find all the details in your dispatch email.
  • We aim to process all orders within 1-4 business days.
  • During the coronavirus pandemic, there may be shipping delays.


USA Retail Customers

Please visit our USA website https://us.sienna.co/


International Retail Customers 

  • Free international shipping on all orders over AUD $185.
  • All other orders are for a flat rate of AUD $55.
  • We ship all orders with DHL Express. You can track your order online and you’ll find all the details in your dispatch email.
  • We aim to process all orders within 1-4 business days.
  • We cannot ship to all countries. If your country ID is not listed at checkout, send us an email to check shipping availability. Estimated delivery time frame is 5-10 business days from the date of order processing.
  • Shipping internationally means you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Contact your local customs office for more information.
  • During the coronavirus pandemic, there may be shipping delays.